Customer Testimonials
Volvo Cars of Queens takes my satisfaction seriously and there are no words that can express how much that means to me. In a world where most of us are treated like a number Volvo Cars of Queens treats their clients like precious rare jewels, priceless.
Very professional and reliable good costumer service, knowledge, understanding, educational, good marketing strategies, and very reliable
This dealership offered a remarkably friendly and professional experience that truly impressed me! I left feeling completely satisfied and excited about my visit.
The dealership is excellent I have been going there many years. Everybody is very friendly and knowledgeable
Excellent in all that was promised. Explained everything in a completely understandable way. Would recommend.
Peter is extremely helpful and responsive. He made the process of leasing a new vehicle painless. Zach was also knowledgeable regarding what to add to my lease without being pushy. Overall a very good experience.
We had an excellent experience at the Volvo dealership in Flushing, and we’re very pleased with all that we were taught about the car that we purchased, I definitely would recommend all the people they weren’t pushy. They were very polite and the place was excellent. Would recommend others to go there. Thanks, Bruce.
Jade is a wonderful sales person and all your team are amazing, keep the good work
i delayed my review because of some reasons. the most important of them was my wish to see how my new vehicle is going to behave on the roads. i have not drove VOLVO before. And the more i drive ,the more i feel that i must, namely must to leave great feedback for this dealership and it's staffers, who made the lease happened. The dealership is very customer oriented and very friendly. Mr. Chen is such trustworthy and frank person with incredible life experience. Mr. dash did everything to help us out to find affordable financial solution. thank ... Read More DealerRater - Feb 15, 2026
Jade was knowledgeable, honest, and truly cares about her clients. The dealership has a hole is ran very well with an entire team that works together to ensure there is a seamless client experience.
Not really interested in writing much. Jade was awesome, process was easy. Thank you very much
Our Volvo purchase experience at Volvo Cars of Queens, 209-18 Northern Boulevard, Bayside NY 11361
We had a truly excellent experience purchasing the right Volvo, thanks to the outstanding support of Ms. Aliana Rivera. From the very beginning, she took the time to understand our needs and preferences, guiding us with honesty and expertise. Her deep knowledge of the vehicles, attention to detail, and patient explanations made the entire process smooth and stress-free. She ensured we felt confident and comfortable in choosing the car that was right for us. Her professionalism, friendliness, and genuine care for customer satisfaction made this a ... Read More DealerRater - Feb 1, 2026
Great experience, everyone was very transparent and helpful, Jean Paul is excellent! Thank you Volvo Queens.
Zachary and Eliana really went above and beyond to make the car selection and leasing process smooth and worked to obtain the best possible deal. Anthony was an integral part to closing the deal! Great team!
We have been pleased with Volvo for the last 6 years when we got our first car. Jade has been nothing short of an angel. She is professional, helpful and goes above and beyond to make sure her clients are getting the best care and attention. Zachary is also great. He’s informative and pleasant to deal with.
They definitely focused their attention on me/family always listening and taking care of our needs/questions
Ths is our second Volvo and we are beyond grateful and thrilled with not just the car but the overall experience at our Volvo dealer on Northern Blvd. and Bayside. Jade worked with us to get a beautiful car (s) our last two experiences. This time, we also sat with Zack, who helped us sign our paperwork. Jade did as much as she could to do most of the legwork of paperwork so we wouldn’t have to spend hours sitting in the dealership. Jade is patient, professional, and goes above and beyond. Thank you to Jade and Zack and ... Read More Facebook - Jan 4, 2026
Dishen did a great job as sales rep. He was never bragging about the car or pushed me to make the decision. However, he provided suggestions based on my needs and shared the first hand use experience which made me comfortable. I can tell that he not only has strong technical skills (knows very well about Volvo brand, car specification, mechanical things) but also loves this brand from his inner heart. He introduced me the car not from a sale perspective but from a friend that truly loves the car. This is my 3rd xc90 and the best purchase experience ... Read More DealerRater - Jan 1, 2026
Jerry, Anthony, and Zach were great to deal with and was in and out within a total of 2 hours from start to finish. will def be back.
Everyone was great at the dealer . From beginning to the end . Thank you for making the experience easy and wonderful .
Eliana was very professional and very helpful. Thank you for your undivided attention. I would definitely recommend her.
Li Dishen was a professional who helped me with the whole process of leasing! Great deal, great service, great people! Thank you
Zachary and team were amazing! I’m very happy with our new car. Thank you! We will be a Volvo family for life.
Communication was not ideal. Status of receiving the car, and terms. Worse was not being transparent in the numerous issues the car had and not helping to get them resolved. Eventually Anthony stepped in and helped which was appreciated.
The entire experience was fantastic from start to finish and we would highly recommend you to others.
Zachary Danhi was great! I will continue to come see him for my new car.
Jade was great to work with and I thought our discussions/negotiations were efficiently reasonable. I would definitely recommend doing business with this dealership if you're looking for a volvo.
My sales rep Dishon was great it was my second lease I did with him and the dealership.
Such a great experience at this dealership. Everyone that I interacted with was very kind and professional. Jerry was the main agent that I interacted the most for choosing the vehicle and negotiating the price. And as a person who has very little knowledge on car purchasing, Jerry was very patient and thorough with explaining all that I have to know. There were zero surprises and received an AMAZING deal on the vehicle that I leased. Special thanks to the store manager, Anthony, who was also very kind and understanding of my situation and went extra miles to meet my ... Read More DealerRater - Sep 18, 2025
Everyone at the dealership were both friendly and helpful. Peter was very efficient and knowledgeable about the vehicle that I was purchasing. The dealership was clean and welcoming. Overall, I send my compliments.
Jade was excellent. Got us the car we wanted and was patient with us as we went through the purchse
Peter Fearon was great. He put no pressure on us to buy a car and was patient with our requests.
Great customer service and overall experience. I had initially gone to another Volvo dealership and did not have a positive experience. Eliana was great right from the start and I leased a new vehicle on the same day I visited the dealership.
Excellent service overall! Willing to negotiate and very transparent with pricing. Made experience very pleasant
Great experience, from start to finish. Zack was excellent. Low pressure, and knowledgable. Would definitely come back.
This was the best car buying experience I’ve ever had to deal with. Every promise made was kept! Thanks to the sales manager Anthony & my sales representative Jerry.
Great service. Helpful. Knowledgeable. A pleasure. We are longtime customers. Always a good experience and hope to continue our relationship. Thank you.
Jessica and team were demonstrated Great service and interaction! Very Friendly and transparent! Would come back again for sure!
Dealership was friendly and helpful. Great experience working with salesman and finance manager. The purchase of the car was easy!
Excellent service and , explanation .eliana was very patient and answered all my questions .i was very happy with my purchase.jean Paul and Luis were also very helpful
The entire team was courteous, professional and showed interst about my concern and needs.. The showroom was spotless .
Zackary and Jessica were outstanding and helped us make the best decision for our 2nd lease with Volvo of Queens. I’m so happy with my new XC90 Ultra. I highly recommend the dealership and all of the staff.
I would like to express my sincerest gratitude to Mr. Dishen, whose professionalism made my customer experience with Volvo feel more intimate and authentic.
The whole entire team are great & flexible to help you qualify if you're qualified for savings & benefits. Susan is great!
Thank you Zachary Danhi for being such a thoughtful professional, and for sharing your deep knowledge and understanding of the Volvo line. After shopping elsewhere, you made the decision to purchase an XC60 from Volvo of Queens super easy! In fact, we’re already looking forward to our next Volvo purchase!
I so enjoyed working with Zach and Anthony. And also JP who took the time to walk me through all the bells and whistles of my first Volvo. Everyone in the dealership was so friendly, responsive and pleasant to deal with. It was a great experience. Highly recommend Volvo Cars of Queens.
Easy to deal with. Prompt service and good communication. Small issue with front of car was fixed and Eliana was in communication with us throughout the process. Trade-in process was also incredibly easy.
The personal Attention they exhibit Like a family
Great service. Great experience. Great communication. Have only great things to say about Volvo and their team!
very nice persons and service when I stay at volvo showroom in Queens New York
Friendly, courteous and expedient on returning calls. Flexible on pricing and date of pickup. Highly recommend.
The entire staff are all polite and professional. Simple car buying experience with very knowledgeable staff. Dishen went out of his way to make sure we went home with the car the day it was ready although we had issues with our paper work. Great experience overall.
I just want to sincerely thank Salesman Zackary Danhi and Technical Specialist Jean Paul (JP) at Volvo Cars of Queens on Northern Blvd. Their courtesy and friendliness made my car-buying experience exceptional.
When I asked Zackary to help me find a Volvo EX40, he initially told me it was nearly impossible due to high demand—especially because of how quiet and smooth it drives. Still, he promised to try. Within just 10 minutes, he found one and used his corporate connections to secure it for me. He also ensured I received every possible rebate and discount, including Costco, Loyalty, and AMA ... Read More DealerRater - May 10, 2025
Volvo queens is the best.. I have had experience at other car dealerships which suck. Butttt other than Porche in Huntington that is awesome as well. Volvo is top notch. The hospitality to their attentiveness to make sure your happy with your purchase. I just couldn’t be more happier with my new Volvo. Thank you Volvo of queens especially to Zachary and all of those that work there you truly made my decision to purchase my Volvo ultra X60 so easy and the best.
They were very clear and nice. Thank you everyone Volvo Cars of Bayside, NY , for work you did.
I have been leasing cars for over 27 years and I can honestly say this was the best experience I have ever had. The team at this
Volvo Cars of Queens dealership truly worked as a one friendly professional team - no pressure, just a genuine desire to help me find exactly what I wanted. They found the perfect car for me and gave me the best trade-in offer I have ever received. It felt like they cared more about building a relationship than just making a deal. If you are in the market for a car, I can't recommend ... Read More DealerRater - Apr 19, 2025
I have been leasing cars for over 27 years and I can honestly say this was the best experience I have ever had. The team at this
Volvo Cars of Queens dealership truly worked as a one friendly professional team - no pressure, just a genuine desire to help me find exactly what I wanted. They found the perfect car for me and gave me the best trade-in offer I have ever received. It felt like they cared more about building a relationship than just making a deal. If you are in the market for a car, I can't recommend ... Read More Facebook - Apr 17, 2025
They were clear, fair and concise overall during the process. Upon delivery, however, the cleanliness of the car's interior wasn't great to be honest (including scuff marks). We brought it to the attention of Jessica and Dishen and it was noted by them it wasn't our responsibility.
Peter was great- really enjoyed working with him. He was available to answer my questions when I got home and was not pushy at all
The team at Volvo Queens demonstrated professionalism, knowledge, and a commitment to customer satisfaction. Eliana Rivera was particularly helpful in guiding me through the selection process, ensuring that I found the vehicle that met my needs and budget. Her transparency and patience made the experience stress-free and enjoyable. She also provided clear and efficient assistance, making the process smooth and straightforward. I appreciate the high level of service and professionalism displayed by the entire team. I will gladly recommend this dealership to friends and family and look forward to future business with Volvo.
I have a 2013 Volvo S60. I was having issues with my car key fob. I ordered 2 key fobs. Would anyone like to guess how much 2 replacement key fobs cost? $1,000 dollars!!!!! INSANE!!! I know dealers make the majority of their money on service but just insane. $600+ 2 fobs (NOT THE KEY JUST THE FOB) $300 for programming $100 for software Not sure if this is just a Queens Volvo issue but disgusting!!!! 2013 car!!!! Beware!!!
Had a great experience at Volvo of Queens. Jade B. was super helpful and made the whole process easy and stress-free. Couldn’t be happier with my new car. Highly recommend!
I recently purchased a Volvo from the Volvo of Queens dealership and I couldn't be happier with the process. From start to finish, everything went smoothly and efficiently. I want to give a big thank you to the sales team and to Jade B for their professionalism and knowledge about the car I was interested in. They made the entire experience well. I recommend Volvo of Queens to anyone. It's Volvo. Thank you again for a great experience!
Zachary took time to explain to me, not only the features and benifits of my desired vehicle, but the paper work process as well. Because of his effort, I was calm as I gained understanding of the leasing process. Jessica interacted with me in a friendly and informative way. She enabled me to feel confident in her staff. The dealership was well kept and business like.
A very efficient and pleasant car buying experience. No high pressure sale tactics. Thank you.
Dishan, Jessica and the rest of the Volvo Queens team were a pleasure to work with.
I had a great experience. The staff was professional and friendly, taking the time to explain all my options without pressuring me. The entire process was smooth, and I drove away confident in my purchase. I highly recommend them for anyone looking for a hassle-free car-buying experience!
Jade was easy to deal with, she was kind and helpful. My purchase happened within a day without any glitches
Zachary was very patient and helpful with me I felt I was given a fair offer. I would defiantly recommend him as a salesperson.
Very good experience. When my wife's Infiniti lease is up we will be back for another Volvo. Zackary was the best!
Great customer service after vehicle was purchased. It was so easy and smooth transaction start to finish. Thank you Li
Peter and specifically Jessica were both wonderful people. I'm definitely going back to them again
Eliana is amazing!! We were not planning to actually get into a new vehicle but we did, thanks to her. She helped us do that in most professional and not-pushy way. Many thanks to Jessica as well. A+!
Dishen is very professional and very responsive. He helped me to deal with the return of the prior lease and the rest of payment. Saved me a lot of time and trouble.
Excellent classic service. Staff members are constantly informing you about the service and future advice on how to maintain car functioning appropriately. I’m very pleased with the service and would highly recommend to friends.
He did a very good job of helping me with my maintenance service for my Volvo XC90 . He was very helpful and informative
Jerry was great and very helpful- he accommodated our schedule and took his time to work with us. He’s a great sales person and we really trust him!
Giuseppe and the service team were very professional, courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you and have a wonderful and safe holiday season.
Eliana was friendly and great to work with! The process was quick and I am glad I chose this dealer for my new lease.
In service advisor was very helpful , waiting lounge is very clean and everyone was very friendly and helpful
It was a great experience working with Eliana. She is very helpful and professional. She truly works hard to get you the best deal without being pushy. I’d highly recommend this dealership and Eliana as your car lease/buy specialist. I’m very happy with my new car!
Great accommodations ! The best service from a Volvo service location ever ! Thanks for keeping your word.
There is always something wrong with the car’s media display. It shuts off or glitches since I first got the car two years ago. The service team ‘fix’ the problem only for it to glitch once again. I got the car back Saturday and it glitched again on Thursday, 5 days later. Also, when I picked up the car from service, it was left unwashed. When I mentioned this, they took the car back to wash and returned it to me with a wet seat. Bug drops of water all over the front passenger seat. It seems to me that 1. ... Read More DealerRater - Dec 13, 2024
They did a good job with thejr service no complaints at all onlt problem service take longer that j expected
convenient location, on time communication, good service, friendly, considerate, good manner, help on insurance, good
Mr Li was great to work with and very knowledgeable about the vehicle. I would recommend him.
I am glad people were welcoming and friendly. I came in on a very cold day. The hot coffee and snacks were on point.
Professional staff. Service was prompt and consultation started within 5 minutes of my scheduled time slot. Car was returned within the estimated time frame provided.
Excellent service and work. Staff is very professional and friendly. I was very pleased with my service and the work done on my Volvo.
Everyone is very helpful. Our service advisors were so helpful and responsive. Very good to work with
I was very satisfied after visiting the Volvo Cars of Queens service department. Every time since the day I bought my car, I have only had it serviced here. I hope that in the future this will be a plus when choosing a new Volvo car.
After visiting several car dealerships my wife and I were very impressed with Volvo Cars of Queens and our salesman Zackary. He clearly explained the differences in the various models and was very knowledgeable and patient which helped my wife make her decision. She is presently enjoying her new Volvo very much. I highly recommend Zackary. He was an outstanding salesman.
Teri’s was very easy to work with; knew his stuff and worked with the parts department to find the right solution.
I recently visited Volvo Cars of Queens to explore options for a new vehicle, and I was thoroughly impressed by the level of customer service. From the moment I walked in, the staff was warm, welcoming, and attentive.
Very happy with our experience for the windshield fix. Thanks a lot Tarriq all good.
The overall experience is good. I was told the car is being washed while waiting in the waiting area. It was actually not washed when I got the car.
Peter Fearon and Branden Schulman made my experience at Volvo dealership extremely comforting and worry free. I would recommend my family and friends to them without hesitation.
I had a service done. I need to change my tires and Mike was a great help with the insurance.
Jerry was awesome. He answered all our questions, explained everything in detail. Worked the numbers for us. We were very satisfied.
It was difficult to contact service to make an appointment due to a “full mail box” on the appointment scheduling extension. After calling a general number and pressing an extension not intended for appointments ,I was able to speak to a very polite young lady that assisted in booking my appointment. I needed a tire replaced using the Tire and Rim service plan I paid additional money for when I purchased my new vehicle. I also requested that the companion tire be replaced so I could have two new tires so that the vehicle would be balanced and wear evenly. ... Read More DealerRater - Nov 23, 2024